Terms and Conditions

Last Updated: January 2025

1. Introduction

Welcome to Scalland Consultancy Services. These Terms govern your usage of our consulting services, including brand identity development, AWS/Azure/GCP cloud orchestration, web application development, and mobile application development (collectively, "Services"). By engaging with the Services, you agree to be bound by these Terms.

Registered business address: A106, MC Sarovar, Medahalli, KR Puram, Bangalore - 560049

2. Definitions

• "Agreement" refers to these Terms plus any additional written terms forming part of the contractual relationship.
• "Services" refers to the professional consulting and development services provided by Scalland.
• "Client Materials" includes all information, data, and materials provided by the client for performing the Services.

3. Acceptance of Terms

By accessing or engaging with the Services, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree, please refrain from using the Services.

4. Scope of Services

Scalland specializes in four areas:

• Brand Identity: Strategy, design, and implementation for brand building and enhancement.
• Cloud Orchestration: Expertise in AWS, Azure, and GCP for efficient cloud solutions.
• Web Application Development: Custom web app design and development.
• Mobile Application Development: End-to-end mobile app development services.

Additional services or modifications require separate written agreements.

5. Payment Terms

• Fees and Charges: All fees appear in a separate proposal or statement of work. Fees are exclusive of any taxes, duties, or other governmental charges, which are the Client's responsibility.
• Payment Schedule: Invoicing follows milestones or timelines in the relevant proposal. Invoices must be paid within 7 days of receipt.
• Late Payments: Late payments may incur interest or additional charges as detailed in your invoice.

6. Refund Policy

As an IT support and services provider, Scalland does not provide refunds. Any refund, if applicable, shall be at the sole discretion of the management of Scalland Consultancy Services. Queries should be raised via email.

7. Client Obligations

Clients must:

• Provide accurate and complete information, including Client Materials, in a timely manner.
• Designate a primary point of contact for communication and approvals.
• Cooperate fully with Scalland's team and provide feedback as required.

8. Confidentiality

Both parties agree to keep confidential all non-public information and Client Materials disclosed during the engagement. This obligation continues for a period of two years after the termination of this Agreement, except where disclosure is required by law.

9. Intellectual Property

• Ownership: All IP rights in materials provided by the Company — including methodologies, frameworks, and proprietary tools — remain Scalland's property.
• Client Materials: The Client retains ownership of its own materials. By providing them, clients grant Scalland a non-exclusive license to use them solely for the purpose of delivering the Services.
• Deliverables: Unless otherwise agreed, deliverables created under the Agreement are "work made for hire" and become the Client's exclusive property upon full payment. However, Scalland reserves the right to use its pre-existing intellectual property in our portfolio and for promotional purposes.

10. Limitation of Liability

• Disclaimer: Services are provided "as is" without express or implied warranties. No guarantee of uninterrupted or error-free service is made.
• Liability Cap: Scalland shall not be liable for any indirect, incidental, or consequential damage(s) arising out of or related to these Terms or the performance of the Services. Aggregate liability shall not exceed the total fees paid by the Client under the applicable project or engagement.

11. Indemnification

The Client agrees to indemnify, defend, and hold harmless Scalland, its affiliates, officers, directors, and employees from claims, damages, or expenses arising from any breach of these Terms by the Client or the use or misuse of the Services.

12. Governing Law and Dispute Resolution

• Governing Law: The Agreement is governed by and construed in accordance with the laws of India.
• Dispute Resolution: Disputes shall first be resolved through friendly negotiations. If unresolved, disputes go to arbitration or the appropriate courts in Bangalore, India, as mutually agreed upon by the parties.

13. Modifications to the Terms

Scalland reserves the right to modify these Terms at any time. Changes will be communicated to the Client in writing. Continued use of our Services after such modifications constitutes acceptance of the updated Terms.

14. Termination

Either party may terminate with written notice if the other materially breaches these Terms and fails to remedy the breach within thirty (30) days of receiving notice of such breach. Upon termination, the Client must pay for all Services rendered up to the termination date.

15. Contact Information

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